Aboriginal Housing Office

Services Our Way (SOW)

A wraparound service to support and empower people experiencing vulnerability.

About SOW

Services Our Way (SOW) provides culturally appropriate service coordination and support for Aboriginal and/or Torres Strait Islander people and families experiencing vulnerability. SOW enables clients to improve their wellbeing and capacity to navigate support services by connecting them to a network of relevant government and non-government programs, specialist services and community resources. 

SOW help clients navigate areas like:  

  • advocacy
  • support to access transport options
  • cultural, social and community participation  
  • disability support
  • education and employment  
  • family and domestic violence
  • financial management  
  • health and wellbeing
  • housing and homelessness
  • justice.


SOW's specialist staff work holistically and collaboratively with clients and service providers. This ensures that a culturally suitable and tailored solution is developed to help address the underlying causes that contribute to daily instability and challenging situations.

SOW takes a culturally individualised and family-centred approach and is managed and supported by an all-Aboriginal team.


SOW office locations
Find out where your nearest SOW office is.
Send an EOI to SOW
Find out how to express your interest in the SOW program for yourself or someone else.

Who can refer a person to SOW

SOW accept expressions of interest from:

  • service providers (government or non-government)
  • family or other community members (with consent)
  • people wanting to self-refer.

Who is eligible for SOW

To be eligible for SOW, a person must be:

  • Aboriginal and/or Torres Strait Islander
  • living in one of the LGAs that SOW service
  • experiencing financial disadvantage
  • experiencing vulnerability (can include housing, education, domestic and family violence, health, social and economic wellbeing. 

Each expression of interest (EOI) is assessed based on suitability for the program and the person or family's risk level. Submitting an EOI does not automatically guarantee entry into the SOW program.

Last updated: