Our focus
Under pillar two, Client Outcomes, the AHO have committed to achieving better outcomes with Aboriginal tenants and clients through partnerships with Aboriginal organisations, human service agencies and creating study, work and business opportunities. This means:
- A culturally responsive sector - support culturally appropriate service delivery. Promote cultural awareness and accountability for mainstream providers to better tailor services to Aboriginal families’ needs.
- Access to housing - streamline the application process and make it clearer about how housing is allocated.
- Homelessness – improve the availability and appropriateness of accommodation to sustain tenancies.
- Services working together – invest in government and non-government service coordination and collaboration to support tenants to access early intervention services.
- Neighbourhood safety - focus on whole of community safety, including infrastructure and the environment when buying, building, allocating and managing housing stock.
- Stable homes - support tenants to maintain stable and successful tenancies so they can benefit from study and work
Our programs
Key initiatives and expected outcomes include:
Finding Your Way Transitional Housing Options which will see 20 properties repurposed over 4 years supporting 40 families in transitional housing each year.
Sustaining Aboriginal Tenancies, which consists of:
- Sustaining Aboriginal Tenancies Project which will support 260 families over four years
- One Leading Community Demonstration Site in financial year 2022/23 and 3 years funding for a new site to FY 2025/26
- Two Client Experience Initiatives supported each over four years.
Services Our Way
This program provides tailored responses to individual client needs and supports vulnerable Aboriginal families to engage with funded programs and services including health, education, justice, housing, and community services, as well as State Revenue and Service NSW. The program operates from seven locations: Campbelltown, Coffs Harbour, Armidale, Nowra, Penrith, Dubbo and Tamworth, with outreach services in Pilliga (Narrabri) and Moree.
