Services Our Way (SOW) provides culturally appropriate service coordination and support for Aboriginal and/or Torres Strait Islander people and families experiencing vulnerability. SOW enables clients to improve their wellbeing and capacity to navigate support services by connecting them to a network of relevant government and non-government programs, specialist services and community resources.
SOW help clients navigate areas like:
- advocacy
- access to transport
- cultural, social and community participation
- disability support
- education and employment
- family and domestic violence
- financial management
- health and wellbeing
- housing and homelessness
- justice.
SOW's specialist staff work holistically and collaboratively with clients and service providers. This ensures that a culturally suitable and tailored solution is developed to help address the underlying causes that contribute to daily instability and challenging situations.
SOW takes a culturally individualised and family-centred approach and is managed and supported by an all-Aboriginal team.
Who can refer a person to SOW
SOW accept expressions of interest from:
- service provider referrals
- family and friend referrals (with consent).
- self-referrals.
Who is eligible for SOW
To be eligible for SOW, a person must be:
- Aboriginal and/or Torres Strait Islander
- living in one of the LGAs that SOW service
- experiencing financial disadvantage
- experiencing vulnerability (can include housing, education, domestic and family violence, health, social and economic wellbeing.
Each expression of interest (EOI) is assessed based on suitability for the program and the person or family's risk level. Submitting an EOI does not automatically guarantee entry into the SOW program.
Sending an expression of interest
- Download the EOI form and fill it out.
- Attach the completed EOI to an email with any relevant documents (the EOI form outlines documents you might include if you have them).
- Email to [email protected].
The SOW team will assess a person or family's eligibility for the program based on the information you provide in the EOI.
If you need help completing the EOI form, call 1800 952 717.
